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Do you remember how angry you were the last time the power went out at your home or office? The moment an outage happens across the state, SA Power Networks and its team of heroes jump into action. However, without clear communication, you might feel left in the dark. We partner with SA Power Networks to provide the clarity and reassurance the community needs, ensuring that even during complex challenges, the message remains under control.
Views on a single explainer video about insulator pollution. This record-breaking performance helped ease public concern during statewide outages.
Response time on early crisis campaigns, with scripts and final content delivered fast when it mattered most.
Content formats delivered, including billboard designs, social media content, character libraries and website graphics.
We crafted a series of engaging assets covering animated videos, illustrations, and website graphics to tell the story. We reassure customers that SA Power Networks is on it, and the community is their top priority.
From crisis response to planned seasonal campaigns, we help SA Power Networks explain complex ideas clearly. Our content lives on phones, websites, and billboards across the state. The key measure of success is positive customer sentiment, and we delivered. Next time there is an outage in South Australia and you receive an SMS with a link, that is our work.
This partnership extends across the entire organisation. We design everything from onboarding kits and internal safety posters to collaboration video productions. By maintaining a consistent visual language, we help their teams stay aligned while strengthening public trust in the brand.
This is awesome, I think you’ve nailed the brief. The video has come together really well. Thanks also for the quick turnaround.SA Power Networks Team
From coastlines to outback towns, SA Power Networks now reaches South Australians wherever they are through motion, design, and clear communication. This partnership has reduced public confusion through simple, effective explainers and strengthened trust in the service and leadership of the organisation. By aligning internal teams with consistent creative and streamlining content delivery across all channels, SA Power Networks is better equipped to communicate with confidence at every level.
